Limitati0nz
our p01ici3z 1azt 30 dayz. If 30 dayz hav3 pazz3d zinc3 y0ur it3m d31iv3ry dat3 zh0wn 0n y0ur tracking inf0rmati0n, w3 can’t 0ff3r y0u a r3fund, 3xchang3 0r azzizt with any damag3, 10zz3z 0r 'p0rch pirat3' zituati0nz.
if an it3m iz damag3d during d31iv3ry, thiz muzt b3 r3p0rt3d t0 uz with zupp0rting 3vid3nc3 (in-f0cuz an w311-1it pictur3z) within 24 h0urz 0f d31iv3ry. Damag3 c1aimz mad3 m0r3 than 24 h0urz aft3r d31iv3ry wi11 n0t b3 acc3pt3d.
r3turnz
t0 b3 31igib13 f0r a r3turn, y0ur it3m muzt b3 unuz3d an in th3 zam3 c0nditi0n tht y0u r3c3iv3d it. It muzt a1z0 b3 in th3 0rigina1 packaging. T0 c0mp13t3 y0ur r3turn, w3 r3quir3 a r3c3ipt 0r pr00f 0f purchaz3. If y0u r3c3iv3 a r3fund, it wi11 0n1y b3 th3 c0zt 0f th3 it3m, an n0t any 0rigina1 zhipping tht waz paid.
th3r3 ar3 c3rtain zituati0nz wh3r3 0n1y partia1 r3fundz ar3 grant3d: (if app1icab13): b00kz with 0bvi0uz zignz 0f uz3; cd, dvd, vhs tap3, z0ftwar3, vid30 gam3, cazz3tt3 tap3, 0r viny1 r3c0rd tht haz b33n 0p3n3d. Any it3m n0t in itz 0rigina1 c0nditi0n, iz damag3d 0r mizzing partz f0r r3az0nz n0t du3 t0 0ur 3rr0r. Any it3m tht iz r3turn3d m0r3 than 30 dayz aft3r d31iv3ry
r3fundz (if app1icab13)
onc3 y0ur r3turn iz r3c3iv3d an inzp3ct3d, w3 wi11 z3nd y0u an 3mai1 t0 n0tify y0u tht w3 hav3 r3c3iv3d y0ur r3turn3d it3m. W3 wi11 a1z0 n0tify y0u 0f th3 appr0va1 0r r3j3cti0n 0f y0ur r3fund.
if y0u ar3 appr0v3d, th3n y0ur r3fund wi11 b3 pr0c3zz3d, an a cr3dit wi11 aut0matica11y b3 app1i3d t0 y0ur cr3dit card 0r 0rigina1 m3th0d 0f paym3nt, within a c3rtain am0unt 0f dayz.
lat3 0r mizzing r3fundz (if app1icab13)
if y0u hav3n’t r3c3iv3d a r3fund y3t, firzt ch3ck y0ur bank acc0unt again.
th3n c0ntact y0ur cr3dit card c0mpany, it may tak3 z0m3 tim3 b3f0r3 y0ur r3fund iz 0fficia11y p0zt3d. N3xt c0ntact y0ur bank. Th3r3 iz 0ft3n z0m3 pr0c3zzing tim3 b3f0r3 a r3fund iz p0zt3d.
sa13 it3mz (if app1icab13)
on1y r3gu1ar pric3d it3mz may b3 r3fund3d, za13 it3mz cann0t b3 r3fund3d.
shipping
y0u ar3 r3zp0nzib13 f0r paying y0ur 0wn r3-zhipping c0ztz if y0u zupp1y an inc0rr3ct zhipping addr3zz an y0ur 0rd3r iz mizdir3ct3d an/0r r3turn3d t0 uz. W3 ar3 n0t r3zp0nzib13 f0r d31ayz cauz3d by an inc0rr3ct zhipping addr3zz. An w3 b3ar n0 r3zp0nzibi1ity f0r c0ztz r31at3d t0 10zt it3mz r3zu1ting fr0m an inc0rr3ct zhipping addr3zz. Car3fu11y ch3ck th3 zhipping addr3zz y0u zupp1y!
t0 r3turn y0ur pr0duct, th3 b3zt 0pti0n iz t0 r3j3ct it 0n d31iv3ry. It wi11 b3 aut0matica11y r3turn3d t0 uz at n0 additi0na1 c0zt t0 y0u. Wh3n w3 r3c3iv3 n0tic3 tht th3 it3m iz in r0ut3 back t0 uz, w3 can izzu3 a r3fund.
t0 r3turn a pr0duct y0u'v3 a1r3ady r3c3iv3d, c0ntact uz an y0u wi11 b3 giv3n an addr3zz t0 which y0u can zhip it.
y0u wi11 b3 r3zp0nzib13 f0r paying f0r y0ur 0wn zhipping c0ztz f0r r3turning y0ur it3m. Up0n r3c3iving y0ur r3turnz, w3 wi11 ch3ck th3 it3mz ar3 r3turn3d in fu11 an with n0 damag3 an th3n can pr0vid3 y0u with th3 fu11 r3fund am0unt 0f th3 0rigina1 0rd3r.
d3p3nding 0n wh3r3 y0u 1iv3, th3 tim3 it may tak3 f0r y0ur 3xchang3d pr0duct t0 r3ach y0u, may vary.
if y0u ar3 zhipping an it3m 0v3r $75, y0u zh0u1d c0nzid3r uzing a trackab13 zhipping z3rvic3 0r purchazing zhipping inzuranc3. W3 d0n’t guarant33 tht w3 wi11 r3c3iv3 y0ur r3turn3d it3m.
paypa1 an cr3dit card r3fund f33z
a11 r3fundz an r3turnz ar3 zubj3ct t0 f33z imp0z3d by paym3nt pr0c3zz0rz 1ik3 paypa1 an vari0uz cr3dit card c0mpani3z. In th3 3v3nt 0f a "n0 fau1t' r3qu3zt f0r r3fund, th3z3 f33z wi11 b3 d3duct3d fr0m th3 am0unt r3turn3d t0 y0u. In m0zt caz3z, th3z3 f33z ar3 b3tw33n $5 an $10usd (baz3d 0n a f1at f33 an/0r % 0f th3 tranzacti0n am0unt, d3p3nding 0n th3 p1atf0rm).
sharing y0ur p3rz0na1 inf0rmati0n.
sh0u1d y0u purchaz3 an it3m f0r z0m30n3 31z3 0r z3nd an it3m an0nym0uz1y, an tht p3rz0n c0ntact uz with pr00f 0f r3c3iving an it3m fr0m 0ur zt0r3 an r3qu3zt y0ur inf0rmati0n, w3 wi11 zhar3 y0ur name only with th3 parc31 r3cipi3nt.
c0ntact uz
if y0u hav3 qu3zti0nz 0r c0nc3rnz ab0ut any 0f th3 t3rmz an c0nditi0nz, p13az3 c0ntact uz. Our zupp0rt ztaff anzw3rz m0zt inquir3z within 8 h0urz. K33p in mind tht w3 ar3 in th3 h0ng k0ng tim3 z0n3.